New Urban Registry - Calgary, Alberta

Martin M.

This place is open on the weekends, which is a plus. Usually long lines, but staff are efficient as possible and give accurate information. Inside can be a bit chaotic but the staff try to keep things moving as well as possible, but could be organized better with useful information for clients rather than everything being a black box. Street parking can be hard to find in the area.

MindQ M.

I have always gone to New Urban Registry to get my license renewed, and my vehicle registered, which has been top notch service and also very quick. I would highly recommend getting your vehicle registration/License renewal here at Urban Registry. When I was recently at New Urban getting my vehicle registration renewed- I did not realize that I could also get my baby's birth certificate ordered! I had actually brought my baby (4 months old) into the registry to get my license renewed, and then was seamlessly able to get my baby's birth certificate ordered. It was such a great experience to get everything completed in one place. Plus, my baby slept through the entire process. So that is a win from a mom's perspective:)

Isha S.

I had a wonderful experience at the registry thanks to Ann. She was incredibly helpful, patient, and efficient, making the process of applying for my driver’s license smooth and stress-free. Her professionalism and friendly attitude truly made a difference. I really appreciate her assistance!

Emily D.

Highly recommend!

I recently went into New Urban to renew my drivers license. I was greeted by Mel, friendly staff member. I found she was knowledgable and very efficient. I didn't experience any line-up and got parking right outside the front door.

Overall, her professionalism and friendly service contributed to a positive and successful experience for me!

I will definitely be back!

Hazaifa A.

I had an amazing experience at this registry on Thursday February 6th. Jeric's customer service was exceptional & he made me feel welcome. The receptionist was also helpful (I can't remember her name).

aqua L.

Highly recommended! I live in downtown and this registry has always been my to-go registry. The staffs are always friendly to me. I had an awful experience with a road test examiner in a registry in NE before and that’s why I booked my road test at New Urban. The examiner I had, Mike, was very professional and fair. I am very grateful that I had a good experience today with the road test at New Urban.

Nandana M.

I did my Class 5 road test on a Friday at 11:15 am with examiner Paul (14233). He was very professional and calm throughout the test. At the end, he gave me a detailed rundown of my performance, which I really appreciated. Very pleased with the overall experience!

C L.

I rarely write reviews- however, my experience at New Urban Registry was phenomenal. Right from lining up to the customer service by the front desk people. I had a lot complex questions (where I was selling my vehicle and also getting a registration for another vehicle out of province). New urban was able to give me accurate information; they were incredibly efficient in getting me my registration; the customer service was the BEST that I have ever received in any registry in Calgary; and the efficiency of getting a long line moving was wonderful. Thank you New Urban Registry!