D G Park & Assoc Inc - Trail, British Columbia

Kate G.

I normally prepare and file my tax returns myself but this year I’m dealing with a few out of the ordinary complications so I reached out to this company. Don came highly recommended by a few different people when I asked around about accounting services.

I first contacted this company at the beginning of January. I was assured I’d get a call back within a couple of weeks but, almost two and half months and numerous calls and messages later, I have yet to actually speak with anyone but the front desk. And, while the lady at the front desk is very pleasant (she’s the one who gets the star), she can’t even confirm if the accountant will be able, or willing, to help me with my tax return.

D.G. Park, Communication 101: if you don’t want to take something on, then please say so. Don’t string people along.

Garth B.