Christensen Law Firm - Cambridge, Ontario

Nikki A.

Continuously call with threatening voicemails for someone named Videsh? I’m a white girl, that’s most definitely not my name. It’s very disconcerting to see how many people are getting contacted with incorrect names, very unprofessional. NO. I am NOT one of your delinquent debtors since that’s the only question you ask people who post reviews. Maybe nobody gets back to you because you’re never calling the correct people? Just a thought.

Michael C.

After 2 phone calls and a letter, l replied that the debt owed to a bank was not me! They previously mailed a letter to a different address, got no response so seemingly went fishing hoping to get the correct recipient. I w as informed this claim was filed to my name and if l was a victim of identity theft, l should notify the police. Very shoddy legal work on their behalf. Am l to believe l am the only person with my name? Um no! l contacted my bank ( no relation to their claim ) and they put me in touch with a service to deny this claim against me, the wrong guy. Pretty pathetic tactics! M. Cooke

RedAnthropology

EDIT: their favourite quip is "are you a delinquent debtor of one of our clients?" they really do practice in the most unethical way possible. I have never spoken with anyone so disrespectful in my life. They will try to make things as painful for their victims as possible. If you're reading this and they're coming after you, don't buckle. Don't let them win. Defend yourself. They're schoolyard bullies - the bigger they are, the harder they fall. KNOW YOUR RIGHTS.

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Unethical practices. Positive reviews are clearly written by people associated with the firm and/or ChatGPT. Ignore them. There are no debtor's prisons.

Maria C.

If i can give 0 stars I would. My experience with this law firm was not by choice. It was as a result of a small claims from a bank I owed some money to. When I was originally contacted, they worded the email in an unemphatic and confrontational way. They also did not fill the proper paperwork needed through small claims court, which I ended up having to initiate as a result of how forceful and threatening their letter sounded. Once we got to court, the lawyer was not able to be present and had a paralegal show up in their place, who was not familiar with case.

As if that wasn't enough, they only provided 1 option for me to resolve the matter. When I asked if there were other options, they said no. Thus, resulting in me having to look elsewhere for representation and guidance throughout these proceedings only to find out they acting against the law in that they needed to provide me 3 options to resolve my matter and I have documentation saved that only shows 1, along with their unemphatic and forceful tactics.

In reviewing some of the other reviews of this law firm, and seeing that they have a 1.9 rating overall speaks volumes. I hope I never have to deal with this firm.

Jesse

Sending harassing legal letters to my home for a person who has never had anything todo with me, even after then refusing to stop when I called and made a formal request, if this continues I will be seeking legal action. Get your toys R us team in shape this is completely unprofessional.

Oscar D. L. R.

Be careful with this law firm. There's a lot of illegal business happening here. Also I'm looking forward to their oh-so-eloquent, "are you a delinquent debtor?" response.

***Grounds for Sanctioning a Lawyer in Ontario***

Sanctions or disciplinary action can follow a complaint if a lawyer has:

1. Breached the Law Society of Ontario’s (LSO) Rules of Professional Conduct, such as:

- Misleading the court or opposing party (Rule 5.1-2)
- Harassing or threatening communication
- Abuse of process or acting in bad faith
- Contacting third parties (e.g., employers, family) in a harassing or inappropriate way
- Failing to maintain civility or respect in communications
- Knowingly assisting in fraudulent or improper conduct

2. Engaged in unethical debt collection practices, including:

- Recommending or coercing a debtor into high-interest lending (especially if they don’t disclose risks or alternatives)
- Impersonating legal authority, e.g., suggesting a garnishment exists before a judgment is issued
- Refusing to verify the debt upon request, especially while threatening legal action
- Contacting third parties without legal grounds, such as employers or relatives

3. Ignored confidentiality or privacy obligations, e.g.:

- Improperly handling or sharing personal financial data
- Allowing unauthorized parties to access or influence the case

4. Filed or threatened frivolous or abusive litigation:

- Issuing legal threats without a basis in fact or law
- Pursuing claims known to be unenforceable or expired (e.g., time-barred debts)

***What You’d Need to File a Complaint That Could Lead to Sanctions***

- Documented evidence: Clear written records, voicemails, or documents showing the misconduct.
- Specific rule violations: Identify which rule(s) were likely broken (search the internet or get free legal counsel through the LSO to map this).

Formal complaint to the Law Society of Ontario:
- File online or by mail.
- Must be specific, factual, and show harm or serious concern — not just disagreement or frustration.

Reid P.

I want to start by saying that I’m certainly not proud that my debt ended up in the hands of Christensen Law Firm. They gave me plenty of opportunities to resolve the situation, but unfortunately, I didn’t take action when I should have. As a result, my wages were garnished for five months, and it was a tough experience. But at the end of the day, you sleep in the bed you make.

Looking back, I realize I didn’t have to make things harder on myself. Christensen Law Firm was willing to work with me on a repayment amount that was a third of what I ultimately paid through wage garnishment. On top of that, I had to go through the embarrassment of involving my HR team in the situation—something that could have been avoided.

For anyone who finds themselves in a similar position, take a moment to listen to what they have to say. We all make mistakes, but don’t make it harder or more expensive than it has to be.

I’ve seen a lot of negative comments about the staff, but personally, I never experienced a rude call. At the end of the day, they’re just doing their jobs, and I can only imagine how difficult it must be to call people about delinquent debts all day, often facing hostility in return. We’re all human, just trying to get through life.

manpreet K.

This law firm is so stupid we are receiving the letter from last year and we are explaining this over and over that we don’t have any account in this bank where they showing owing balance. I don’t know why they cannot fix their system