Cambridge Income Tax - Winnipeg, Manitoba

Nicole

I just phoned the office to inquire about a previous tax return that Cambridge had completed a few years back. As my call was accepted, i asked how the person was doing only to receive a response of “What do you want?”. According to the gentleman on the phone, who told me his name was no use to me; he receives phone calls multiple times a day and usually the caller would ask to speak with someone rather than asking how his day was going first.

As a business that myself and my family have trusted with personal information, I am extremely disappointed in the way i was just spoken too over the phone. We will be taking our business elsewhere and urge you to take your business to a business that respects their customers.

Patrick R.

Keywords from Ted
“take your taxes & stop bothering us”
“What do you want”

Extremely delayed the taxes & was super rude & unprofessional.

Dan K.

Most amazing tax expert have ever dealt with. Many years expereince working for Revenue Canada. Explains everything concisely and clearly. Brought my tax to him today and will be ready Monday. Was missing government T4 Which he got for me. Would have taken hours on phone for me to do myself. Started dealing with him when my wife passed. He walked me through the estate tax when I was extremely vulnerable. He is knowledgeably, personable, and has a sense of humor. Gets me every credit I am entitled to. I would not hesitate to refer him to my dearest family and friends(which I have). Not sure other people's issues but all I can say is he is amazing at what he does.

Candace B.

Unprofessional firm. I called about getting my tax return done because it is a bit more complicated than in past years (employment and first year of home business income). As I was explaining that I had already done my return and wanted an expert to go over it to make sure it was OK, “John” interrupted and said “I am stopping you right there as we are too busy to do that.” He was rude and dismissive. I understand if they are busy, he could have said that in a much more professional way and not been a jerk. Would never recommend going there to anyone!

Mike C.

I've had my taxes done here for 5 years, wish I had been going there forever. These guys are very helpful and informative. Saved me money.

S H. (.

If it was possible I would give ZERO STARS!The older gentleman was EXTREMELY DISORGANIZED RUDE and DISMISSIVE. I had to continually follow up otherwise I would be STILL WAITING for my taxes and then he BLAMED ME saying "You SHOULD have came in, we were waiting." HOW? I was the one waiting for a call, that never came. He kept getting my 19 year old son's tax and mine mixed up when I did call when I was doing follow up calls. He just couldn't keep our returns straight. Turns out both my son and I were overcharged to get our taxes prepared and when I inquired about the fee he couldn't tell me what company's fees were and if that wasnt enough, he then said, "Go somewhere else next year" and "This isn't Walmart". HUH? How do you NO WHAT YOUR CHARGING FEES ARE?
RUN, DO NOT GO THERE. I don't have the confidence that my taxes were done right this is the first year I owe and it's a large sum. I will have them reassessed. It just doesnt add up. HUGE REGRET!

Katherine H.

Cambridge Accounting have been wonderful to have do my taxes for 3 years now. Always pleasant and speedy, best is that I've always gotten a refund. Thank you.

D D.

Honestly this place is a JOKE! I went in and asked if they knew how to do a certain thing with my taxes and if they could help. They said YES. But I realised they did not except credit card, and I did not have cash.
They said that is fine they would send me the bill.
So neither of the 2 guys there actually knew how to do my request.
The worst thing was is I got sent the bill, I drove down and paid cash to settle, then a coupe months later they call me and said I didn't pay them yet and they would call collections on me if I didn't pay. I remembered paying the useless old man and I questioned Cambridge is it not possible THEY made a mistake. They said Ofcrouse not, and started swearing at me. So I DOUBLE paid them for doing a job they said they could do BUT COULDN'T to shut these idiots up. I went home and eventually found my original receipt, I went back and collected my money and the lady just said oh sorry about that...To think I was treated this way even when I first went there I told them I was good friends with their deceased family member. I could post a photo of the double pay